Our customers say it best.
We're honored to have a 95%* customer satisfaction rating.
We strive to put sellers first.
After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.
We Buy Ugly Houses® reviews and testimonials
Total of 1,248 ratings from actual sellers (01/2019 - 02/2024)
78%
17%
1%
1%
2%
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"Ronnie" [We Buy Ugly houses franchisee] was amazing and anyone would find her a pleasure to work with! Highly recommended!Pamela R. (Portsmouth, Virginia) • 2/12/2024
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Never received final settlement statement.Ronald B. (Jensen Beach, Florida) • 2/9/2024
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We had to pay for sewer though it was being sold as is.Nancy H. (Granville, New York) • 2/6/2024
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Simple and hassle free.Alisha B. (Indian Trail, North Carolina) • 2/2/2024
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We met with Paul S. [We Buy Ugly Houses franchisee] and he explained the process and gave us the best price on our home that he could! We got more than we expected and Paul made the process easy. I would recommend Paul to my friends and family if they are ever in a situation like we were. Thank you Paul!Shawna H. (Mount Olive , Alabama) • 1/23/2024
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Excellent serviceHunter H. (Garland, Texas) • 1/20/2024
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Margo [We Buy Ugly Houses franchisee] was excellent. She was caring and informative when she gave us a quote for our home. The process was quick and smooth. She held our hand the entire way. 10/10!Joshua R. (Grand Rapids, Michigan) • 1/12/2024
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Greg P. (Lafayette, Indiana) • 1/11/2024
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I was quoted a price for the house on December 11 2023 the process was completed on January 10 2024 everything went smooth. I chose to receive the money with direct deposit instead of through the mail. The house needed a lot of repairs wanted to sell it quick was pleased with the results.Carolyn W. (Fort Worth , Texas) • 1/10/2024
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Chris [We Buy Ugly Houses franchisee] made it so very easy!!Marietta W. (Jupiter, Florida) • 1/8/2024
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Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.
Benjamin S. (Blackstone, Virginia) • 1/21/2022
