Our customers say it best.

We're honored to have a 96.1% customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 96.1% rating is a testament to the high level of satisfaction among our valued customers.

We Buy Ugly Houses® reviews and testimonials

Total of 1,157 ratings from actual sellers (01/2019 - 08/2023)
percentage of customers that rated us five stars
percentage of customers that rated us four stars
percentage of customers that rated us three stars
percentage of customers that rated us five stars
percentage of customers that rated us one stars
  • HomeVestors-five-star-rating
    Great experience
    Kelly A. (Lakewood, Colorado) • 8/20/2023
  • HomeVestors-five-star-rating
    Your representative Dan Kenen [We Buy Ugly Houses franchisee] was the consummate professional from the time I met him through closing. I could not be happier with the service I received with your company.
    Thomas L. (Valparaiso , Indiana) • 8/12/2023
  • HomeVestors-five-star-rating
    They did all the work. No complaints.
    Edmund M. (Iowa, Louisiana) • 8/4/2023
  • HomeVestors-five-star-rating
    The most considered home buyers. What they say they will have it done. Thank you brad and jacob. I will let my family and friends know how easy this experience was. Thank you again for the Guerrero family.
    Victor G. (Casa Grande, Arizona) • 6/7/2023
  • HomeVestors-five-star-rating
    Richard [We Buy Ugly Houses franchisee] has been excellent, very helpful and accommodating throughout the process.
    David D. (welfleet, Massachusetts) • 6/7/2023
  • HomeVestors-five-star-rating
    Valerie A. (Littleton , Colorado) • 6/7/2023
  • HomeVestors-five-star-rating
    Mr. Ron Jacobsen [We Buy Ugly Houses franchisee] was extremely kind & very professional. We had showed the property to many interested investors, but felt more comfortable dealing with him. The entire process was unbelievably fast. We closed on the day he projected without any hassle or unexpected delays. We will certainly recommend your company to anyone interested in selling property.
    Gwendolyn C. (Durham, North Carolina) • 6/7/2023
  • HomeVestors-five-star-rating
    kriti [We Buy Ugly Houses franchisee] did a good job.
    Justin J. (Henderson, Nevada) • 6/7/2023
  • HomeVestors-five-star-rating
    Great service, simple process. I met with Will [We Buy Ugly Houses franchisee], did a walk around and got a fair quote, all in less than an hour. I have already told several people about how simple the process was!
    Woody H. (Vero Beach, Florida) • 6/6/2023
  • HomeVestors-five-star-rating
    Janelle W. (Glendale, Arizona) • 6/6/2023

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

96% customer satisfaction

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