Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.


We Buy Ugly Houses® reviews and testimonials

Total of 1,276 ratings from actual sellers (01/2019 - 10/2024)
percentage of customers that rated us five stars
77%
percentage of customers that rated us four stars
17%
percentage of customers that rated us three stars
1%
percentage of customers that rated us five stars
1%
percentage of customers that rated us one stars
2%
  • five star rating Verified Seller
    So easy!
    Ramona M. (Coatesville, Pennsylvania) • 10/9/2024
  • five star rating Verified Seller
    Derek [We Buy Ugly Houses Franchisee] was very helpful made my whole experience easy
    Karen H. (Surprise , Arkansas) • 10/8/2024
  • Verified Seller

    When you see this badge, you can feel confident the reviews are genuine.

    We use a third-party service to collect feedback from homeowners who’ve sold their homes to us. So you can trust what you read.

  • five star rating Verified Seller
    It was very quick and efficient. Calaway’s was very nice
    Sharon K. (Raymore, Missouri) • 10/8/2024
  • five star rating Verified Seller
    Artice U. (Chaparral, New Mexico) • 10/7/2024
  • five star rating Verified Seller
    The entire process was very easy.
    Gil G. (San Antonio, Texas) • 10/2/2024
  • four-half star rating Verified Seller
    Seamless and painless.
    Amanda M. (Ashby, Massachusetts) • 10/2/2024
  • five star rating Verified Seller
    Bryce Packnit [We Buy Ugly Houses franchisee] was very professional and a pleasure to work with. He made selling our home painless.
    Barbara T. (Lathrop, California) • 10/2/2024
  • five star rating Verified Seller
    Very easy. We didn’t know what to expect however, Mr.Delgado explained [We Buy Ugly Houses franchisee] everything and even walked us through everything.
    Walter E. (Pilot point, Texas) • 10/1/2024
  • five star rating Verified Seller
    Chris Fogg [We Buy Ugly Houses franchisee] was great to work with very professional answered all of my questions and kept me informed during the whole process.
    Rastus K. (Norfolk, Virginia) • 10/1/2024
  • one star rating Verified Seller
    The day before closing I called to verify the time and they informed me their lender wanted a septic inspection and put us off 2 weeks. I don't trust these people and would never deal with them again.
    Guy J. (Harrisonville , Missouri) • 9/26/2024
Quote:

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Verified Seller 5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

we buy ugly houses customer satisfaction rating

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