Our customers say it best.

We're honored to have a 96.1% customer satisfaction rating.

We strive to put sellers first.

Our homeowners often say that working with We Buy Ugly Houses® is the easiest thing they’ve ever done. In fact, our customers have given us an astounding 96.1% customer satisfaction rating. We pride ourselves on providing excellent customer service and use our 25  years of experience to guide sellers throughout the entire process

We prefer an in-person approach to get to know our clients and help determine the best way to help solve their problems. We’re a national network of friendly home buyers who don’t use pressure tactics and always provide no-obligation consultations.

We’re experts at making selling easy.

With over 140,000 houses purchased, we have the expertise to work through any difficult selling situation. The seller has one consistent, supportive point of contact during the sale, unlike when you list your house on the traditional market and have to deal with real estate agents, multiple buyers, inspectors, etc. We live and work where you do, so we understand your market and your concerns. 

Read the We Buy Ugly Houses reviews below to see how homeowners across America have skipped the stress and uncertainty of selling their houses by accepting all-cash offers from America’s #1 home buyer. 

We Buy Ugly Houses® reviews and testimonials

Total of 1,145 ratings from actual sellers (01/2019 - 05/2023)
percentage of customers that rated us five stars
percentage of customers that rated us four stars
percentage of customers that rated us three stars
percentage of customers that rated us five stars
percentage of customers that rated us one stars
  • HomeVestors-two-half-star-rating
    Our representative Joe Caponetto [We Buy Ugly Houses franchisee] was very professional and eager to help us which we needed badly. No pressure sale. My daughter was the seller and her Dad was the person who gave her the house. Many complications set in and here's where it gets complicated. Communication of updates was not given to my daughter on a timely basis. She was in town to sell the house and had to leave within 10 days to go back to her job/life in Houston. There were times she told me she reached out to both Joe and his supervisor with questions and waited for long periods of time. The closing statement was incorrect. My daughter seemed to be always guessing what was transpiring. This is not good. I think there needs to be someone involved who can keep sellers up to date on a very regular basis.
    Jessica J. (Raymore, Missouri) • 5/11/2023
  • HomeVestors-five-star-rating
    The entire team was very responsive. They worked to understand my goals, potential timeline and developed a proposal that was extremely fair.
    William B. (Lenexa, Kansas) • 5/11/2023
  • HomeVestors-five-star-rating
    Easy experience. Great customer service and communication along the process. Best scenario for us to sell and we buy ugly houses made it a pleasant experience.
    Dayna M. (Owasso, Oklahoma) • 5/10/2023
  • HomeVestors-five-star-rating
    It was very quick, very professional, and took care of all my needs in organizing an out of state move! Will recommend to friends.
    Susan Ann W. (Arlington , Texas) • 5/4/2023
  • HomeVestors-five-star-rating
    Betsy J. (Atlanta, Georgia) • 5/4/2023
  • HomeVestors-five-star-rating
    Arnold R. (Desoto, Alaska) • 5/3/2023
  • HomeVestors-five-star-rating
    Everyone was friendly and courteous. Everyone I worked with was extremely patient especially when I was trying to complete tasks on my end to finalize the sale. This was painless. I couldn’t have asked for a better team to work with.
    Karen S. (Staunton, Virginia) • 5/2/2023
  • HomeVestors-five-star-rating
    Everything went very smoothly. Andrew [We Buy Ugly Houses franchisee] was very professional and guided us all the way. Thanks.
    Richard N. (Dallas, Texas) • 5/1/2023
  • HomeVestors-four-half-star-rating
    Rob [We Buy Ugly Houses franchisee] made me a fair offer for the property and was patient in waiting for the people living in the house to find other housing, which took MUCH longer than expected. He also kept is word of buying the property "as is" and where we only had to remove the items we wanted, rather than having to clear out the entire house.
    Robert K. (Spring City, Pennsylvania) • 4/30/2023
  • HomeVestors-five-star-rating
    It went very smoothly and professionally
    Sandra I. (Fort Worth , Texas) • 4/28/2023

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

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