Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.


We Buy Ugly Houses® reviews and testimonials

Total of 1,282 ratings from actual sellers (01/2019 - 10/2024)
percentage of customers that rated us five stars
77%
percentage of customers that rated us four stars
17%
percentage of customers that rated us three stars
1%
percentage of customers that rated us five stars
1%
percentage of customers that rated us one stars
2%
  • five star rating Verified Seller
    They did what they said.
    Dale D. (Cedar Rapids, Iowa) • 10/18/2024
  • three-half star rating Verified Seller
    Everyone was very nice and professional but there was very little wiggle room for negotiation on vacancy. I only have 19 days to find a place to live.. and price, I'm satisfied with the price though.
    Ingo E. (Lake Worth Beach, Florida) • 10/17/2024
  • Verified Seller

    When you see this badge, you can feel confident the reviews are genuine.

    We use a third-party service to collect feedback from homeowners who’ve sold their homes to us. So you can trust what you read.

  • five star rating Verified Seller
    The whole process was smooth from beginning to end!
    Patricia B. (Brockton , Massachusetts) • 10/15/2024
  • three-half star rating Verified Seller
    Overall we are satisfied.
    Rochelle W. (Custer park, Illinois) • 10/15/2024
  • five star rating Verified Seller
    Working with Josh Robertson [We Buy Ugly Houses franchisee] was great; he made the entire process easy. He's a great representative for your organization; and a very caring individual.
    Ruby J. (Riverdale, Georgia) • 10/13/2024
  • five star rating Verified Seller
    Nathan Mayhew [We Buy Ugly Houses franchisee] was great, appreciated his honesty and integrity.
    Jeff B. (San Tan Valley, Arizona) • 10/11/2024
  • five star rating Verified Seller
    So easy!
    Ramona M. (Coatesville, Pennsylvania) • 10/9/2024
  • five star rating Verified Seller
    Derek [We Buy Ugly Houses Franchisee] was very helpful made my whole experience easy
    Karen H. (Surprise , Arkansas) • 10/8/2024
  • five star rating Verified Seller
    It was very quick and efficient. Calaway’s was very nice
    Sharon K. (Raymore, Missouri) • 10/8/2024
  • five star rating Verified Seller
    Artice U. (Chaparral, New Mexico) • 10/7/2024
Quote:

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Verified Seller 5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

we buy ugly houses customer satisfaction rating

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