Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.

We Buy Ugly Houses® reviews and testimonials

Total of 1,682 rating(s) from actual sellers in Nationwide (01/2019 ‍- 09/2025)
  • five star rating Verified Seller
    We came to a agreement on price and they handled everything
    Danny T. (Kaufman, Texas) • 9/16/2025
  • five star rating Verified Seller
    Pleasant people everything went smooth. I will refer them to anybody.
    Lucille C. (Fort Lauderdale, Florida) • 9/15/2025
  • Verified Seller

    When you see this badge, you can feel confident that the reviews are genuine.

    We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.

  • five star rating Verified Seller
    We were extremely satisfied with the entire process Aaron [We Buy Ugly Houses franchisee] was extremely professional explaining the entire process and making our decision to sell very easy to make
    Bruce G. (Peabody , Massachusetts) • 9/15/2025
  • five star rating Verified Seller
    The whole process was extremely easy. Darryl [We Buy Ugly Houses franchisee] took care of everything, all i had to do was sign paperwork. There are no hidden fees or commission that most people worry about when dealing with realtors. Darryl provided the sale price and that was it. No but's and if's, very straight forward. Overall, it was a positive experience
    wayne Y. (monmouth, Maine) • 9/13/2025
  • five star rating Verified Seller
    Alan [We Buy Ugly Houses franchisee] was very professional and friendly, he navigated some problems which was not his fault, and completed the sale of my property.
    Greg N. (Chicago , Illinois) • 9/13/2025
  • five star rating Verified Seller
    This was pain free process. Very fair pricing and closing went very smooth.
    Mark S. (Oak Grove, Missouri) • 9/11/2025
  • five star rating Verified Seller
    Kimberly F. (Edmond, Oklahoma) • 9/10/2025
  • five star rating Verified Seller
    My experience was very good. I ran into a few issues on my end that didn't have anything to do with Tim (We Buy Ugly Houses franchisee) or the company and he was very understanding and accommodating.
    Kim B. (Saint Louis, Missouri) • 9/8/2025
  • five star rating Verified Seller
    Smooth process.
    Darla W. (Texarkana, Texas) • 9/4/2025
  • five star rating Verified Seller
    A very easy stress - free process
    Maurice F. (Maryville, Tennessee) • 9/3/2025
Quote:

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Verified Seller 5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

we buy ugly houses customer satisfaction rating

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