Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

Our customers say it best.

We're honored to have a 95%* customer satisfaction rating.

We strive to put sellers first.

After closing, we ask all our customers to provide feedback. We post their honest comments about their experience. Our stellar 95%* rating is a testament to the high level of satisfaction among our valued customers.

We Buy Ugly Houses® reviews and testimonials

Total of 1,617 rating(s) from actual sellers in Nationwide (01/2019 ‍- 07/2025)
  • five star rating Verified Seller
    Quick, easy, and efficient.
    Jonathan A. (Phoenix, Arizona) • 7/21/2025
  • five star rating Verified Seller
    After losing my husband 3 years ago and making the decision to sell our home I contacted your company and received a call from Chris Lawhon [We Buy Ugly Houses franchisee] from the moment we spoke I knew I had made the right decision I just didn’t have to get a realtor and fix all the things they would have recommended. Chris made it so simple he came to my home assessed everything had gave me an offer that was extremely fair he was professional but more than that just a genuinely nice guy caring and concerned worked around my schedule I highly recommend this company but more so I recommend Chris he is just the best and I feel fortunate to have had him buy my home
    Victoria V. (Greenacres, Florida) • 7/20/2025
  • Verified Seller

    When you see this badge, you can feel confident that the reviews are genuine.

    We use a third-party platform to gather feedback from sellers who’ve sold their houses to us, so you can trust what you read.

  • five star rating Verified Seller
    The whole process was explained in detail. Everything went smoothly and as promised. Andrew Koczon [We Buy Ugly Houses franchisee] was professional, knowledgeable, friendly, and compassionate.
    Kristine S. (Middletown, Connecticut) • 7/19/2025
  • two-half star rating Verified Seller
    I was not really pleased with the offer, this was definitely good for the buyer. But I was ready to get rid of the property due to not having time to handle it along with my other properties.
    Royal A. (Orrum, North Carolina) • 7/18/2025
  • five star rating Verified Seller
    Made it very easy
    Christine M. (Lantana , Florida) • 7/18/2025
  • five star rating Verified Seller
    It w as great came in and gave us a amount
    Lucille C. (Fort Lauderdale, Florida) • 7/17/2025
  • five star rating Verified Seller
    I didn't have feelings about it one way or the other. Except moving forward with life.
    Leon D. (ALDAN, Pennsylvania) • 7/17/2025
  • five star rating Verified Seller
    Great
    Keisha A. (Lithonia , Georgia) • 7/16/2025
  • five star rating Verified Seller
    Your representative Mike Griffin [We Buy Ugly Houses franchisee] was absolutely wonderful to work with. He went over and above the call of duty bring over our contract paperwork after regular business hours so we could have things rolling before leaving town. His warm and personable demeanor was a huge reason we went with your company even with your offer being 5k lower than our highest one.
    Sidney C. (High Point , North Carolina) • 7/12/2025
  • five star rating Verified Seller
    I am very satisfied, the sale of my mother's house went very fast and easy, and our contact, Charles [We Buy Ugly Houses franchisee], went above and beyond for us, and Harriet at the closing company is wonderful to work with. I will highly recommend.
    Lisa W. (VIRGINIA BEACH, Virginia) • 7/11/2025
Quote:

Better than we could have hoped for! Sal and the team [We Buy Ugly Houses franchisee] were all understanding to our needs, and made the process easier and less stressful.

Verified Seller 5 star
Benjamin S. (Blackstone, Virginia) • 1/21/2022

we buy ugly houses customer satisfaction rating

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